Brian Nicholls joined the UserIQ team in 2020 and currently serves as the Vice President of Customer Success for the company. At UserIQ, Brian is responsible for leading a talented team of individuals in the charge toward providing a world class experience for customers. He previously worked as the Executive Director of Client Success for Profit Recovery Partners, where he spent 7 years in a variety of roles cultivating his craft. Having spent the majority of his career in the customer success space, he brings a wealth of knowledge and commitment as a recognized CS leader. Brian holds an undergraduate degree from Virginia Tech and earned his Masters of Business Administration from Pepperdine University.